Blue gradient background banner.

Master Technician

Come and join the Pulman family.

Master Technician 

Starting Salary: £41,500
Type: Full Time
Department: Service
Location: Pulman Volkswagen, Durham

Apply Now

Pulman Group Placeholder image for Join Pulman video.

Starting Salary £41,500

Plus realistic bonus opportunity (genuinely uncapped) £4,500

Plus annual efficiency/attendance bonus £1,000

Realistic OTE £47,000

The Role:

Pulman Group are recruiting enthusiastic, positive, and skilled Master Technicians to join our fantastic Pulman Aftersales teams. We have opportunities at our branches in Cramlington, Durham and Sunderland for CUPRA/SEAT, SKODA, and Volkswagen.

Our clear and transparent salary structure is industry leading.

You will be joining a family business with its roots and values firmly embedded in the North-East. We will give you the platform to excel and develop your skills. You will want to embrace the excitement of electric vehicles and Pulman will support you to achieve those goals.

The Person:

We are looking for:

  • Ability to multi-task, yet an organised approach to work
  • Pride in your work and a desire to deliver a fantastic customer experience
  • Have an efficient approach to completing tasks
  • Time management skills
  • Ability to communicate with customers to provide your expert, technical opinion
  • Driven to learn and develop your skills
  • Embrace and be comfortable working with new technologies and tools

The Role:

The Master Technician role consists of:

  • Assuming a leading role within the workshop
  • Acting as a mentor and guide to other Technicians to provide technical advice where needed
  • Diagnosing complex symptoms on vehicle systems
  • Undertaking major electrical and engine repair work
  • Utilising the Brands diagnostic equipment to identify and repair faults
  • Routine servicing and repairs
  • Video Health Checks
  • Completing work in a timely and efficient manner

The ideal candidate will be able to multi-task, have strong organisational, customer handling and time management skills. You will be focused on delivering a fantastic customer experience.

MOT testing certificate is desirable but not essential.

About Pulman:

At Pulman we pride ourselves on delivering a fantastic customer experience every time. We are a top Volkswagen Group retailer representing Volkswagen, SEAT and ŠKODA, with sites in Durham, Sunderland & Cramlington. With over 250 people across our group, we are truly one big Pulman family. We want to match and exceed customer’s expectations whilst giving them a truly enjoyable experience you will not find anywhere else.


People are at the heart of the Being Pulman Culture. That is why we offer our amazing employees a fantastic reward and benefits package alongside competitive industry salaries.

Pulman Annual Leave
25 days annual leave plus bank holidays. For every 5 years worked at Pulman, increase your holidays by an extra day up to 30 days per annum.

Pulman Retail Savings
Access hundreds of retail discounts including grocery e-vouchers for online and instore use. Save up to 51% on holidays abroad and in the UK. Save up to 27% on leading cinemas. Available for yourself and your household.

Pulman Health & Wellbeing
Looking after our staff health and wellbeing is a top priority. That is why we have partnered with SAGE to offer all our employees’ access to legal, financial advice and counselling. With OnDemand GP our employees can cut waiting times and admin with GP video consultations and prescriptions sent directly to local pharmacies. Gym discounts are available at over 3000 participating health & leisure centres. Finally, Hapi-life is a resource library available to all our employees to support across a wide range of wellbeing topics and services.

Pulman Medical Care
All our employees’ can claim one eye test, one dental check-up and one flu jab per year.

Pulman Pensions and Insurance
Pulman pay 4% of an employee annual salary into the workplace pension. Death in service insurance is also included for all Pulman employees.

Pulman Uniform
Re-fresh your uniform once per year for free.

We regret that, due to volume for roles at Pulman, we are only able to contact successful candidates. If you don’t hear from a member of our team within 28 working days of submission, you have not been successful on this occasion. At Pulman Group we take your privacy seriously. We will not pass on your details to a third party. We are also committed to keeping your data safe and secure. To find out more information about how we use your data and your data rights you can view our recruitment policy.

Latest job search banner graphic.

Join Us

Looking for a career at Pulman? Search all current vacancies.

Search jobs​

Speeding car at night in the city image.

Pulman Promise

Learn all about Being Pulman. The Pulman values and culture.

Learn more