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Welcome to Pulman Commercial Servicing


Pulman service all Volkswagen commercial vehicles giving you competitive prices and competitive manufacturer warranty on every service and on all genuine parts. Our goal is to be your trusted partner in business - and our 9-point Service Promise is how we intend to deliver it.

2023 Volkswagen Annual Service blog workshop

Why Choose Pulman?

At Pulman, we want you to feel confident about the quality of service you'll receive - every time you visit us. That's why we've devised the 'Pulman Servicing Guarantee' designed to help you manage the cost of motoring and making your life easier.

We Promise:

  • Free sanistised courtesy car on request^
  • Sanitised vehicle plus wash and vacuum
  • Complimentary alcohol wipe at hand back
  • Free visual check
  • Video health check and additional work authorisation
  • Fully trained manufacturer (PPE)

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9-point Service Promise

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    1. QUOTE We will always give you a quote before we start work, so you understand the work required and how much you will pay.
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    2. ESTIMATE We will advise you if additional work is required, give you a cost estimate and won't carry it out until you authorise us to do so.
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    3. APPOINTMENT We will guarantee you an appointment within five working days when you book your vehicle into our Van Centre.
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    4. CONVENIENCE We will either offer you a courtesy vehicle*, a while-you-wait appointment. Collection-and-return service is not currently available.
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    5. COURTESY VEHICLE If your vehicle is out of action for over two hours, and still within warranty, we'll do everything we can to source a like-for-like courtesy vehicle, or the best alternative*.
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    6. INITIAL DIAGNOSIS If your vehicle breaks down and is recovered to our Van Centre, we will perform an initial diagnosis within a maximum of one working day.
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    7. GENUINE PARTS We will fit genuine Volkswagen parts, designed and manufactured to suit your vehicle and maintain optimum performance.
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    8. WASH & VAC At Pulman we will always wash & sanitise your vehicle at no extra cost following your vehicles service.
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    9. FANTASTIC SERVICE We look to deliver a fantastic customer experience every time. Minimising downtime and maximising quality.

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    Business feels better when you go All-In

    We have taken away the need to plan ahead for the main future servicing and repair costs, by creating one simple care package that you can spread across 24 monthly payments.

    All-in from Volkswagen Commercial Vehicles provides great value and significant savings overall, compared to pay as you go pricing.

    Get peace of mind

    Discover More

    Mobile Van Lifestyle - in the workshop

    Mobile Servicing

    Our mobile servicing brings our expertise and exceptional level of care to you. All of the work carried out by our mobile servicing uses the same Volkswagen Genuine Parts and highly trained technicians as our Van Centres.

    It's all part of our 'Working With You' promise to look after your business as much as we look after your van.

    Learn More


    Terms & Conditions:

    *Prices exclude additional parts identified as requiring replacement during the service. Prices based on time and distance regime. **(for MOT at £45) Offers valid at participating Volkswagen Van Centres and Authorised Repairers until 31st December 2023. MOT: Price is valid for a Class 4 MOT only, other prices may be applicable for other classes of MOT. MOT re-test fees will be charged at the discretion of the MOT test station/Van Centre. ^Courtesy cars to be booked in advance to ensure availability.

    1. Valid for vehicles aged 3 to 6 years, with a 2.0L engine or less and under 100,000 miles at activation. Terms, eligibility criteria and exclusions apply. Subject to vehicle check. Services, MOT and any warranty repairs must be undertaken within the duration of the plan. Excludes electric vehicles. Volkswagen Financial Services. 2. Saving based on the average 2 year cost of the Extended Warranty policies for Volkswagen vehicles with a £0 excess where there has been no break in warranty as of June 2020. Actual saving will be dependent on your vehicle.

    2. Price based off Volkswagen National Fixed Price Servicing for cars over 3 years old.