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Salary: £40,000 + monthly bonus scheme
Type: Full Time
Department: Service
Location: Pulman Volkswagen, Durham
Join the Pulman Family
Are you an experienced Workshop Controller or Senior Technician looking for your next challenge? Do you thrive in a fast-paced automotive environment where customer satisfaction, efficiency, and team development are at the heart of everything you do?
At Pulman, we are proud to be the only family-owned Volkswagen Group retailer in the North East, representing Volkswagen, SEAT, CUPRA, Škoda, Volkswagen Commercial Vehicles, VWFS Rent-a-Car, and National Vehicle Solutions (NVS).
With over 260 colleagues across the Group, we have built a reputation for delivering exceptional customer service while creating a supportive and rewarding workplace where our people can develop and succeed.
What We Offer
The Role
As Workshop Controller, you will play a pivotal role in maximising workshop productivity, efficiency, and profitability while ensuring the highest standards of customer service and vehicle repair quality.
Key responsibilities include:
About You
To be successful in this role, you will have:
Desirable:
Why Pulman?
At Pulman, our people are our greatest asset. We invest in training, development, and career progression, creating opportunities for colleagues to build long-term, successful careers within our business.
If you're passionate about automotive excellence, workshop performance, and delivering outstanding customer experiences, we'd love to hear from you.
Apply today and become part of the Pulman family at our Volkswagen dealership in Durham.
BEING PULMAN EMPLOYEE BENEFITS SCHEME:
People are at the heart of the Being Pulman Culture. That is why we offer our amazing employees a fantastic reward and benefits package alongside competitive industry salaries.
Pulman Annual Leave
25 days annual leave plus bank holidays. For every 5 years worked at Pulman, increase your holidays by an extra day up to 30 days per annum.
Pulman Retail Savings
Access hundreds of retail discounts including grocery e-vouchers for online and instore use. Save up to 51% on holidays abroad and in the UK. Save up to 27% on leading cinemas. Available for yourself and your household.
Pulman Health & Wellbeing
Looking after our staff health and wellbeing is a top priority. That is why we have partnered with SAGE to offer all our employees’ access to legal, financial advice and counselling. With OnDemand GP our employees can cut waiting times and admin with GP video consultations and prescriptions sent directly to local pharmacies. Gym discounts are available at over 3000 participating health & leisure centres. Finally, Hapi-life is a resource library available to all our employees to support across a wide range of wellbeing topics and services.
Pulman Medical Care
All our employees’ can claim one eye test, one dental check-up and one flu jab per year.
Pulman Pensions and Insurance
Pulman pay 4% of an employee annual salary into the workplace pension. Death in service insurance is also included for all Pulman employees.
Pulman Uniform
Re-fresh your uniform once per year for free.
We regret that, due to volume for roles at Pulman, we are only able to contact successful candidates. If you don’t hear from a member of our team within 28 working days of submission, you have not been successful on this occasion. At Pulman Group we take your privacy seriously. We will not pass on your details to a third party. We are also committed to keeping your data safe and secure. To find out more information about how we use your data and your data rights you can view our recruitment policy.
